Business Overview Rakuten has provided several entertainment services, such as Rakuten Books, Rakuten Kobo, Rakuten Ticket, Rakuten Music, etc. ESDD is the development team for those services. Department Overview Books Service Section at ESDD is responsible for the development and maintenance of Rakuten Books' entertainment content services. Rakuten Books is Rakuten's oldest direct sales model e-commerce service, so it provides a wide variety of service functions and supports many systems products. Specifically, our section develops and supports a wide range of systems including Frontend (UI/UX), Backend (order/shipping management), Item procurement, BI, BPM, and Accounting, and our organizational structure is over 80 ppl. Along with the growth of our services every year, we not only improve our services and expand their functions, but also recently we have started many projects that involve other departments to demonstrate the synergy between services. Making us a section where you can gain high level project management experience. We are gathered colleagues strong service mindset who want to work to support business growth in product management and project management positions. Position: Why We Hire A Producer is a person who can support the project direction (PDM) as well as see the deliverables to production (PJM). We are looking for people who can think about how things should be with a service mindset, rather than just doing the job. We are looking for someone who can lead products and projects as a producer, especially in Backend(Core system of EC) and Checkout (shopping cart) system areas. Would you like to build your career as an e-commerce business specialist? Position Details - Responsible for developing and planning the services and products in charge, and drawing up development plans after clarifying objectives and ROI. - Work closely with business members to control project priorities. - The main role will be to organize and determine the purpose and requirements of business requests and provide them to Engineer members as a project. - Determine the optimal solution for system implementation in consultation with engineer members and incorporate it into specifications. - Conduct external relations, coordination, and communications with external and internal parties as the project progresses. - Responsible for service operation, and in happened system problem, will take countermeasures and confirm the impact on the service. - Measure the effectiveness and major KPIs after the service launch, clarify the next improvement points, and run the PDCA cycle. Work Environment More than just taking business requests, you will work as the bridge between the business and development teams to maximize the benefits to the service.
- 5+ years of experience of project management - 4+ years of experience of WEB service development - Business requirement analysis skill - Problem solving skill - High communication skill - Bilingual language ability (English TOEIC 800 and Japanese N2 or above)
- EC site development and operation experience - Programming experience - Data analysis experience - Agile development management experience - Use experience of project management tool (JIRA/Confluence)