Product Manager,Rakuten Ichiba RMS development for shops - Business Support Development Department (BSD)

Job Summary

  • Japan, Tokyo
  • Partial remote
  • Apply from Anywhere
Language Requirements
  • English: Basic
  • Japanese: Business
Key skills
  • Product management
Product Manager|RakutenProduct Manager|RakutenProduct Manager|Rakuten

Job Description

Job Role

Product Manager

Job Description

Business Overview Rakuten Group, based in Japan, serves approximately 100 million customers domestically and 1 billion customers globally. We offer more than 70 services across various fields including e-commerce, payment services, financial services, communications, media, and sports.   Department Overview Within the Commerce & Marketing Company Business Support Development Department, we oversee various applications to assist the business staff running Rakuten Marketplaces domestically and internationally. These applications are part of the ASP service (RMS) provided to our store owners. In this department, we develop, operate, and provide systems to deliver announcements from Rakuten, receive inquiries from users, and analyze various data for stores on Rakuten Marketplace. Position: Why We Hire We are hiring due to a staffing vacancy.   Position Details As a Product Manager, you will be responsible for creating roadmaps, proposing improvements, defining specifications, and providing user education for the above-mentioned functions aimed at stores on Rakuten Marketplace. Key Responsibilities - Proactively identify issues, analyze KPIs, define requirements, and create roadmaps in collaboration with stakeholders. - Prioritize feature development based on strategy and release features at the appropriate time. - Improve services based on customer feedback and data. - Lead the team to achieve project goals and an adequate level of quality. - Utilize project management techniques to control the scope, budget, and release timing of the project. - Facilitate smooth communication among team members and provide timely updates on status, issues, risks, and performance to management.   Work Environment We operate in scrum teams of 4-7 people per system. The team members are spread across Tokyo, Osaka, and Sendai, so the work is primarily conducted through remote communication.

Required skills & Experience

Basic qualifications

- At least 5 years of experience as a Product Manager or in a similar role. - Ability to analyze business requirements and translate them into system definitions and designs. - Ability to identify issues within the assigned product and propose solutions. - Excellent communication skills.

Preferred qualifications

- Experience in system development or product development. - Experience in a role with accountability. - Experience in improving internal operations. - Experience as a leader of a small team. - Experience in data analysis using BI tools

Job Details

Employment type
Japan, Tokyo
Apply from
Remote work
Partial remote
Working hours
9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year
In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system.
Employee benefits
・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system
Supplemental education and qualification support
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.
・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
Additional information on Location
Tokyo, Osaka, Sendai
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