Product Manager
Business Overview Rakuten Travel is one of the largest online travel platforms in Japan with millions of users searching for hotels, rental cars, airline tickets, and many more services around tourism. We have been developing, over the decades, our strong and unique business strategy in synergy with the principles of Rakuten to maximize users and partners’ satisfaction. Together with the global travel market rebound, we are expanding our business and striving to dominate this industry worldwide as well as strengthening our engineering teams to accommodate any upcoming challenges. Department Overview Together with the global travel market rebound, we are expanding our business and striving to dominate this industry worldwide as well as strengthening our engineering teams to accommodate any upcoming challenges. As a Product Manager, you will be part of a team of talented people. We have assembled a globally diverse team where English is used as the primary language for communication. We utilize agile methodology to maximize team productivity. You will be working in lively cross-functional scrums to discuss, develop, and deliver new exciting improvements to customers. Position: Why We Hire As demand for rental cars, car sharing, and buses increases, new functions need to be developed. We are looking for good product manager to work with us to create future mobility services. Position Details As service owner, the successful candidate will pursue to provide the best value to customers and partners with passion. They will see the big picture of things, be flexible and make effort to be spontaneous in any situation. - Identify customers' or partners issues, needs and desires by conducting user/market/industry research and data analysis - Define product requirement and propose best solutions with product requirement documents and functional specifications - Track KPI of the product and report to the stakeholders - Coordinate and facilitate various meetings within team, across group and partners during product design process - Make vision and product road maps according to the strategy of travel business for mid-to-long term
- Strong domain expertise in technical background - Problem-solving aptitude, discover the issue, propose best solution for it - Experience in planning projects, requirement definitions and document creation for product requirements and functional specs - Experience in analyzing quantitative and qualitative data of customers or business operations - Experience in design user story and customer journey - Stakeholder management skill Additional information on English Qualification - Fluency in English/TOEIC 800
- BSc/BA in Computer Science, Engineering or related field or background in software engineering - Experience in project management - Proven experience in product management for E-commerce - Knowledge of travel and hospitality industry - Experience in evangelize the product