Producer - Books Service Section, Entertainment Service Development Department (ESDD)

Job Summary

  • Japan, Tokyo
  • Partial remote
  • Apply from Anywhere
Language Requirements
  • English: Business
  • Japanese: Business
Key skills
  • Project management
Back-end Engineer|RakutenBack-end Engineer|RakutenBack-end Engineer|Rakuten

Job Description

Job Role

Back-end Engineer

Job Description

Business Overview Rakuten has provided several entertainment services, such as Rakuten Books, Rakuten Kobo, Rakuten Ticket, Rakuten Music, etc. ESDD is the development team for those services.   Department Overview Books Service Section at ESDD is responsible for the development and maintenance of Rakuten Books' entertainment content services. Rakuten Books is Rakuten's oldest direct sales model e-commerce service, so it provides a wide variety of service functions and supports many systems products. Specifically, our section develops and supports a wide range of systems including Frontend (UI/UX), Backend (order/shipping management), Item procurement, BI, BPM, and Accounting, and our organizational structure is over 80 ppl. Along with the growth of our services every year, we not only improve our services and expand their functions, but also recently we have started many projects that involve other departments to demonstrate the synergy between services. Making us a section where you can gain high level project management experience. We are gathered colleagues strong service mindset who want to work to support business growth in product management and project management positions.   Position: Why We Hire A Producer is a person who can support the project direction (PDM) as well as see the deliverables to production (PJM). We are looking for people who can think about how things should be with a service mindset, rather than just doing the job. We are looking for someone who can lead products and projects as a producer, especially in Backend(Core system of EC) and Checkout (shopping cart) system areas. Would you like to build your career as an e-commerce business specialist?   Position Details ・Responsible for developing and planning the services and products in charge, and drawing up development plans after clarifying objectives and ROI. ・Work closely with business members to control project priorities. ・The main role will be to organize and determine the purpose and requirements of business requests and provide them to Engineer members as a project. ・Determine the optimal solution for system implementation in consultation with engineer members and incorporate it into specifications. ・Conduct external relations, coordination, and communications with external and internal parties as the project progresses. ・Responsible for service operation, and in happened system problem, will take countermeasures and confirm the impact on the service. ・Measure the effectiveness and major KPIs after the service launch, clarify the next improvement points, and run the PDCA cycle.   Work Environment More than just taking business requests, you will work as the bridge between the business and development teams to maximize the benefits to the service.

Required skills & Experience

Basic qualifications

・5+ years of experience of project management ・4+ years of experience of WEB service development ・Business requirement analysis skill ・Problem solving skill ・High communication skill ・Bilingual language ability (English TOEIC 800 and Japanese N2 or above)

Preferred qualifications

・EC site development and operation experience ・Programming experience ・Data analysis experience ・Agile development management experience ・Use experience of project management tool (JIRA/Confluence)

Job Details

Employment type
Japan, Tokyo
Apply from
Remote work
Partial remote
Working hours
9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year
In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system.
Employee benefits
・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system
Supplemental education and qualification support
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.
・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
Additional information:
・In principle, there is no temporary transfer.
・In principle, there is no transfer.
You must agree to the terms and conditions and the privacy policy