Senior Site Reliability Engineer (CCPE Tech Lead) – Cloud Platform Enablement Department (CPED)

Job Summary

  • Japan, Tokyo
  • Partial remote
  • Apply from Anywhere
Language Requirements
  • English: Business
  • Japanese: Not required
Key skills
  • Team Leader

Job Description

Job Role


Job Description

Business Overview Rakuten Group Inc. has 70+ services. Rakuten Group Inc. has created one of the world's most unique and robust ecosystems by linking these various services through a common membership and loyalty program.  Department Overview CPED (Cloud Platform Enablement Department) is to build a private cloud to host internal applications hosted globally—an ongoing initiative and growing and maturing as new requests come.   In addition, to build and operate a robust private cloud platform, we have been holistically supporting several public cloud platforms to empower Rakuten Group Inc.’s businesses worldwide. We are based in Japan, India, the US, and the EU, and we have over 400 members from various regions to accelerate the Rakuten Group Inc. ecosystem as a trusted customer success department. Why We Hire Rakuten Group Inc.’s services are now part of social infrastructure in daily life. We are sustaining that infrastructure from the backend. We are responsible for keeping the service up and running 24/7 on an enormous scale, working together globally. We face challenges every day: ・How to make the system more efficient. ・What kind of new technologies can make us more productive. ・How we can provide better value. If you are seeking a challenge on a massive scale, this is the position you are looking for! Position Details Engineering Support Task: Customer Success activities related to total quality of services for IT service platform used by business units. ・Support & Consulting to realize system requirements for business units. ・Configure tenant, network, firewall, vpc, tec. ・Monitoring & Incident management. ・IT security management. ・Handle maintenance activities. ・Provide tech information. Build & Execution of Cloud Center of Excellence ・Plan Public Cloud Service Strategy ・Design & Governance hybrid cloud architecture ・Governance & manage DevOps processes. ・Governance Public Cloud management & Security.

Required skills & Experience

Basic qualifications

- 10+ years’ experience of SRE role and responsibility in the enterprise area. - 5+ years’ experience of a team leader related to SRE role and responsibility. - 5+ years’ experience of public cloud related to SRE role and responsibility.

Job Details

Employment type
Japan, Tokyo
Apply from
Remote work
Partial remote
Working hours
9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year
In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system.
Employee benefits
・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system
Supplemental education and qualification support
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.
・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
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