Product Manager - Travel Development Department (TDD)
Job Summary
- Conditions
- Japan, Tokyo
- Partial remote
- Apply from Anywhere
- Language Requirements
- English: Business
- Japanese: Business
- Key skills
- Product management
Job Description
Job Role
Product Manager
Job Description
Department Overview Rakuten Travel is the No.1 Online Travel Agency in Japan. We provide services in leisure and also business travelers a variety of accommodation choices to meet all of their travel needs. Rakuten Travels mission is to provide quality experience to our travelers. The Product Manager is responsible for product design of the website and application owned by Rakuten Travel. We continue to pursue the best value for both, the customers and partners by improving the product continuously with sales, marketing customers support and development teams.You are expected to manage end to end process from identify issue, create ideation process, understand requirement, collaborate with development/QA Team and also give user feedback. Position Details As service owner, the successful candidate will pursue to provide the best value to customers and partners with passion. They will see the big picture of things, be flexible and make effort to be spontaneous in any situation. - Identify customers' or partners issues, needs and desires by conducting user/market/industry research and data analysis - Define product requirement and propose best solutions with product requirement documents and functional specifications - Track KPI of the product and report to the stakeholders - Coordinate and facilitate various meetings within team, across group and partners during product design process - Make vision and product road maps according to the strategy of travel business for mid-to-long term
Required skills & Experience
Basic qualifications
Strong domain expertise in Technical background Problem-solving aptitude, discover the issue, propose best solution for it Experience in planning projects, requirement definitions and document creation for product requirements and functional specs Experience in analyzing quantitative and qualitative data of customers or business operations Experience in design user story and customer journey Stakeholder management skill Fluency in English
Preferred qualifications
- BSc/BA in Computer Science, Engineering or related field or background in software engineering - Experience in project management - Proven experience in product management for E-commerce - Knowledge of travel and hospitality industry - Experience in evangelize the product
Job Details
- Employment type
- Full-time
- Location
- Japan, Tokyo
- Apply from
- Anywhere
- Remote work
- Partial remote
- Working hours
- 9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
- Holidays
- ・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year
In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system. - Employee benefits
- ・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system
Supplemental education and qualification support
・OJT
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.
Other
・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
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