Rakuten | Project Manager


Project Manager - Client Support Section, Enterprise Cloud Foundation Department (EFD)

    Project Manager|Rakuten
    Project Manager|Rakuten
    Project Manager|Rakuten

Job Summary


Japan, Tokyo
Partial remote
Apply from Anywhere

Language requirements

English: Business
Japanese: Not required

Key skills

  • Jira

Job Description

Job role

Project Manager

Job description

Department Overview
Client Support Section / Client Service Group focuses to deliver common platform features such as Rakuten ID system to various services in Rakuten Ecosystem.

Client Support Section collaborates with common platform development teams, group marketing teams as well as each service team in the Ecosystem to improve user experience and further promote growth of Rakuten Ecosystem.

Why We Hire
This is a recruitment aimed at strengthening the team structure in order to further promote product and team growth. We are looking for PJM who can work with engineers to make improvements to many products that contain a wide variety of technical elements to make the service more stable.

Position Details
As a project manager at Rakuten, you will be responsible for defining and driving project processes, and ensuring that the project delivers the expected scope and quality on schedule and within the budget. You must have strong communication skills and will have a solid working understanding of different project delivery methods.
You will set the project up for success by clarifying and obtaining agreement on items such as the project objective, roles & responsibilities, and any ambiguous areas to ensure the whole team understands the direction and goals of the project. You must be observant and diligent in identifying pain points, risks and issues, and be able to determine approaches to address these in a timely and efficient manner. You will ensure accurate and clear reporting to your stakeholders and management.
You need to have a "can do" attitude and be adaptable to thrive in a very dynamic environment.

・Lead the project team toward achieving goals.
・Define, implement and ensure that project processes are followed and are adapted as required
・Clarify roles and responsibilities, project objectives and scope
・Enable smooth communication between team members and between different teams (including outsourced ones).
・Facilitate meetings efficiently, and create and distribute meetings minutes.
・Perform risk management to minimize project risks.
・Manage the budget
・Manage and report overall project status & schedule (incl. negotiation of release dates with business stakeholders)

Required skills and experiences

Basic qualifications

・Positive attitude and strong sense of ownership
・Excellent inter-personal skills, including the ability to influence others
・Proven experience in project management.
・Strong project management core competencies.
・Analytical, process oriented and organized
・Experience with JIRA
・Capable of adapting quickly to an ever changing work environment

Preferred qualifications

・PMP, Prince2, or in-house equivalent project management qualification
・Scrum certification or knowledge of Agile processes
・Engineering background (e.g. System Engineering)
・Ablity to create effective metrics and illustrative charts (e.g. value stream mapping, cause-effect diagrams, etc.)
・Experience of working in large corporations where some level of standardization is required for better collaboration
・Experience in managing technical teams and exposure to technology projects

Job Details

Employment typeFull-time
LocationRakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo158-0094
(1 min walk from Futakotamagawa Station on the Denentoshi Line)
Apply fromAnywhere
Remote workPartial remote
Working hours9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
Holidays・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year
In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system.
Employee benefits・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system
Supplemental education and qualification support
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.
・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
You must agree to the terms and conditions and the privacy policy