Rakuten | Project Manager

Project Manager

Department Overview
Client Support Section / Client Service Group focuses to deliver common platform features such as Rakuten ID system to various services in Rakuten Ecosystem.

Client Support Section collaborates with common platform development teams, group marketing teams as well as each service team in the Ecosystem to improve user experience and further promote growth of Rakuten Ecosystem.

Why We Hire
This is a recruitment aimed at strengthening the team structure in order to further promote product and team growth. We are looking for PJM who can work with engineers to make improvements to many products that contain a wide variety of technical elements to make the service more stable.

Position Details
As a project manager at Rakuten, you will be responsible for defining and driving project processes, and ensuring that the project delivers the expected scope and quality on schedule and within the budget. You must have strong communication skills and will have a solid working understanding of different project delivery methods.
You will set the project up for success by clarifying and obtaining agreement on items such as the project objective, roles & responsibilities, and any ambiguous areas to ensure the whole team understands the direction and goals of the project. You must be observant and diligent in identifying pain points, risks and issues, and be able to determine approaches to address these in a timely and efficient manner. You will ensure accurate and clear reporting to your stakeholders and management.
You need to have a "can do" attitude and be adaptable to thrive in a very dynamic environment.

・Lead the project team toward achieving goals.
・Define, implement and ensure that project processes are followed and are adapted as required
・Clarify roles and responsibilities, project objectives and scope
・Enable smooth communication between team members and between different teams (including outsourced ones).
・Facilitate meetings efficiently, and create and distribute meetings minutes.
・Perform risk management to minimize project risks.
・Manage the budget
・Manage and report overall project status & schedule (incl. negotiation of release dates with business stakeholders)

・Positive attitude and strong sense of ownership
・Excellent inter-personal skills, including the ability to influence others
・Proven experience in project management.
・Strong project management core competencies.
・Analytical, process oriented and organized
・Experience with JIRA
・Capable of adapting quickly to an ever changing work environment

・PMP, Prince2, or in-house equivalent project management qualification
・Scrum certification or knowledge of Agile processes
・Engineering background (e.g. System Engineering)
・Ablity to create effective metrics and illustrative charts (e.g. value stream mapping, cause-effect diagrams, etc.)
・Experience of working in large corporations where some level of standardization is required for better collaboration
・Experience in managing technical teams and exposure to technology projects