Rakuten | Product Manager


Performance Test Engineer - Membership Identity and Access Management (MPD)

    Product Manager|Rakuten
    Product Manager|Rakuten
    Product Manager|Rakuten

Job Summary


Japan, Tokyo
Partial remote
Apply from Anywhere

Language requirements

English: Business
Japanese: Not required

Key skills

  • Optimization
  • Development
  • Testing

Job Description

Job role

Product Manager

Job description

Department Overview
Are you interested in building the next generation of Internet services that reach hundreds of millions of users across the globe every day? In Rakuten’s Tech Division, you will join a global team of experienced technologists who build the foundation of our services. The Membership Platform Department (MPD) is thinking big: we create scalable platforms that power the Rakuten Ecosystem worldwide.

Our Identity Platform (Rakuten ID) provides customer registration, authentication, profile management, preferences and consent management across multiple businesses worldwide. Since Rakuten is working on creating one ecosystem for all its customers across the globe, we need to align on this strategy with all businesses, services, group companies and partners. It includes regular sharing of product development status, features under development, long-term, short-term strategies, KPIs and performance of metrics.

Why We Hire
Are you interested in building the next generation of Internet services that will impact hundreds of millions of users across globe every day?
Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the Internet while aiming at becoming the global innovation company.

By joining our Membership Platform Department (MPD), the key pillars of Rakuten Group Companies, you will be part of a diverse global team and play a central role in our technology and innovation.
Our team ensures the highest quality for our services that handle a vast amount of transactions every second. We maintain performance of Rakuten's most critical components. If you are passionate for performance testing along with performance enhancements and total customer satisfaction, we would love to talk to you!

Looking for a talented and experienced Performance test engineer with over 3 years of experience in performance testing who can take on challenging tasks in investigate and enhance our service experience.

・To improve Performance, scalability and reliability of all the systems of ID service
・To take service ownership for the above quality attributes
・To collaborate with project stakeholders across teams to conduct requirements analysis and clarifications
・To maintain the performance SLOs of ID service

Required skills and experiences

Basic qualifications

・5+ years experience in software development, testing or performance tuning/optimization
・3+ years’ experience in system level performance testing
・Experience of application level bottleneck investigation
・Strong test design skills and techniques
・Experience of working on Linux machines

Preferred qualifications

・Advanced Degree (MS or PhD) in Computer Science or a related field
・Domain knowledge in identity management systems
・Experience in infrastructure management (DevOps)
・Knowledge of Docker, Kubernetes
・ISTQB certification

Job Details

Employment typeFull-time
LocationRakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo158-0094
(1 min walk from Futakotamagawa Station on the Denentoshi Line)
Apply fromAnywhere
Remote workPartial remote
Working hours9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
Holidays・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year

In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system.
Employee benefits・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system

Supplemental education and qualification support
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.

・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
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