Rakuten | Product Manager

Product Manager

Department Overview
Are you interested in building the next generation of Internet services that reach hundreds of millions of users across the globe every day? In Rakuten’s Tech Division, you will join a global team of experienced technologists who build the foundation of our services. The Membership Platform Department (MPD) is thinking big: we create scalable platforms that power the Rakuten Ecosystem worldwide.

Our Identity Platform (Rakuten ID) provides customer registration, authentication, profile management, preferences and consent management across multiple businesses worldwide. Since Rakuten is working on creating one ecosystem for all its customers across the globe, we need to align on this strategy with all businesses, services, group companies and partners. It includes regular sharing of product development status, features under development, long-term, short-term strategies, KPIs and performance of metrics.

Why We Hire
Are you interested in building the next generation of Internet services that will impact hundreds of millions of users across globe every day?
Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the Internet while aiming at becoming the global innovation company.

By joining our Membership Platform Department (MPD), the key pillars of Rakuten Group Companies, you will be part of a diverse global team and play a central role in our technology and innovation.
Our team ensures the highest quality for our services that handle a vast amount of transactions every second. We maintain performance of Rakuten's most critical components. If you are passionate for performance testing along with performance enhancements and total customer satisfaction, we would love to talk to you!

Looking for a talented and experienced Performance test engineer with over 3 years of experience in performance testing who can take on challenging tasks in investigate and enhance our service experience.

Responsibilities
・To improve Performance, scalability and reliability of all the systems of ID service
・To take service ownership for the above quality attributes
・To collaborate with project stakeholders across teams to conduct requirements analysis and clarifications
・To maintain the performance SLOs of ID service

・5+ years experience in software development, testing or performance tuning/optimization
・3+ years’ experience in system level performance testing
・Experience of application level bottleneck investigation
・Strong test design skills and techniques
・Experience of working on Linux machines

・Advanced Degree (MS or PhD) in Computer Science or a related field
・Domain knowledge in identity management systems
・Experience in infrastructure management (DevOps)
・Knowledge of Docker, Kubernetes
・ISTQB certification