Rakuten | Project Manager

Project Manager

Business Overview
Rakuten is the biggest marketplace of Japan and is the largest internet ecosystem with wide range of services ranging from e-Commerce, Travel, Banking, Fintech, Food Delivery, Golf, Insurance, Instant Messaging, Mobile Network etc. Rakuten has over 140 services globally. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company.

Rakuten’s technology organization has more than 2000 employees across Product Management, Research, Analytics, Product Development and Operations. Rakuten’s technical organization is responsible for building products that enable various business of Rakuten globally.
Search Department is part of the AI Engineering Supervisory Department under Technology Services Division in Rakuten. Search Department focuses on Search, Discovery, and Navigation experience for users of Rakuten. We in Search Department help demand meet supply through our services that are engineered for scale, performance, and ease of use. We support 20 plus Rakuten Businesses across three different continents, 50 plus user functions and over a billion active users annually generating over two Billion dollars in revenue directly from us.

Why We Hire
Rakuten’s Global Search Platform is currently expanding it client portfolio by onboarding various businesses in the ecosystem on to it. And by leveraging Data & Machine Learning we are continuously improving the quality of service provided to our clients and aiding in the growth of our clients. We have a strong engineering mindset driven team responsible for accelerating the growth of the business with innovation.
We are looking for a very passionate and data driven Project Manager who can be part of this organization working closely with both Business members and Technical teams to drive project execution seamlessly.

Position Details
You will be working closely with other Project Managers and Senior Product Managers in expanding the product portfolio of Global Search Platform. A successful candidate will have an established background in excellent planning, execution and reporting skills augmented by great communication skills.

・Deeply understand needs of E-Commerce shoppers, merchants and business units, and address needs with web and mobile shopping features
・Work closely with Engineers and Product Managers to execute projects to solve business problems in a timebound and cost effective manner
・Drive a logically sequenced product and feature roadmap defined by Product Managers
・Manage reporting, escalations and risk management across various Projects in parallel

The organization consists of over a dozen nationalities and has a good mix of Engineers, Data Scientists, Researchers and Product Managers.

・Bachelor's degree in Computer Science, Computer Engineering or related technical discipline
・4+ years of Project Management experience in a technology industry
・Solid technical background, with understanding or hands-on experience in software development and web technologies
・2+ years of analytical experience with expert SQL skills for complex querying
・Well versed in conversational Japanese & ability to understand the cultural aspects of customers would be an added advantage
・English: TOEIC 800 or more

・Experience with agile methods
・Excellent data visualization skills with tools like DOMO, Tableau, Looker, ThoughtSpot, MicroStrategy, etc.
・Experience working in a “big-data” environment (Hadoop, Hive, Presto, Snowflake, Redshift, etc.)
・Ability to manage multiple projects and responsibilities at the same time
・Excellent client-facing and internal communication skills
・Excellent written and verbal communication skills
・Strong working knowledge of Microsoft Office/JIRA/Confluence
・Japanese: Fluent+