Rakuten | Project Manager


Senior Project Manager - Search Department (SED)

    Project Manager|Rakuten
    Project Manager|Rakuten
    Project Manager|Rakuten

Job Summary


Japan, Tokyo
Partial remote
Apply from Anywhere

Language requirements

English: Business
Japanese: Not required

Key skills

  • SQL
  • Computer Science

Job Description

Job role

Project Manager

Job description

Business Overview
Rakuten is the biggest marketplace of Japan and is the largest internet ecosystem with wide range of services ranging from e-Commerce, Travel, Banking, Fintech, Food Delivery, Golf, Insurance, Instant Messaging, Mobile Network etc. Rakuten has over 140 services globally. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company.

Rakuten’s technology organization has more than 2000 employees across Product Management, Research, Analytics, Product Development and Operations. Rakuten’s technical organization is responsible for building products that enable various business of Rakuten globally.
Search Department is part of the AI Engineering Supervisory Department under Technology Services Division in Rakuten. Search Department focuses on Search, Discovery, and Navigation experience for users of Rakuten. We in Search Department help demand meet supply through our services that are engineered for scale, performance, and ease of use. We support 20 plus Rakuten Businesses across three different continents, 50 plus user functions and over a billion active users annually generating over two Billion dollars in revenue directly from us.

Why We Hire
Rakuten’s Global Search Platform is currently expanding it client portfolio by onboarding various businesses in the ecosystem on to it. And by leveraging Data & Machine Learning we are continuously improving the quality of service provided to our clients and aiding in the growth of our clients. We have a strong engineering mindset driven team responsible for accelerating the growth of the business with innovation.
We are looking for a very passionate and data driven Project Manager who can be part of this organization working closely with both Business members and Technical teams to drive project execution seamlessly.

Position Details
You will be working closely with other Project Managers and Senior Product Managers in expanding the product portfolio of Global Search Platform. A successful candidate will have an established background in excellent planning, execution and reporting skills augmented by great communication skills.

・Deeply understand needs of E-Commerce shoppers, merchants and business units, and address needs with web and mobile shopping features
・Work closely with Engineers and Product Managers to execute projects to solve business problems in a timebound and cost effective manner
・Drive a logically sequenced product and feature roadmap defined by Product Managers
・Manage reporting, escalations and risk management across various Projects in parallel

The organization consists of over a dozen nationalities and has a good mix of Engineers, Data Scientists, Researchers and Product Managers.

Required skills and experiences

Basic qualifications

・Bachelor's degree in Computer Science, Computer Engineering or related technical discipline
・4+ years of Project Management experience in a technology industry
・Solid technical background, with understanding or hands-on experience in software development and web technologies
・2+ years of analytical experience with expert SQL skills for complex querying
・Well versed in conversational Japanese & ability to understand the cultural aspects of customers would be an added advantage
・English: TOEIC 800 or more

Preferred qualifications

・Experience with agile methods
・Excellent data visualization skills with tools like DOMO, Tableau, Looker, ThoughtSpot, MicroStrategy, etc.
・Experience working in a “big-data” environment (Hadoop, Hive, Presto, Snowflake, Redshift, etc.)
・Ability to manage multiple projects and responsibilities at the same time
・Excellent client-facing and internal communication skills
・Excellent written and verbal communication skills
・Strong working knowledge of Microsoft Office/JIRA/Confluence
・Japanese: Fluent+

Job Details

Employment typeFull-time
LocationRakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo158-0094
(1 min walk from Futakotamagawa Station on the Denentoshi Line)
Apply fromAnywhere
Remote workPartial remote
Working hours9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
Holidays・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year
In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system.
Employee benefits・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system
Supplemental education and qualification support
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.
・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
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