Rakuten | DevOps/SRE


Operation Engineer - Rakuten FinTech Group


Job Summary


Japan, Tokyo
Partial remote
Apply from Anywhere

Language requirements

English: Business
Japanese: Not required

Key skills

  • IT Operations

Job Description

Job role


Job description

Business Overview
Rakuten Group's basic management philosophy is to "empower people and society through innovation”. We provide more than 70 diverse services, including EC services such as shopping malls and travel booking sites, financial services such as online banking, and media services and professional sports, to more than 100 million customers in Japan alone (more than 1 billion globally), covering a wide range of people's life scenes. At the same time, we are building a strong business model based on the "Rakuten Ecosystem" that organically links customers and various services.
“With the power of technology, we aim to create a world where anyone can enjoy the same value no matter where they are.”
As the digital sphere of society rapidly expands, we want to connect the Internet and the real world more seamlessly, so that everyone can use technology to lead a safe, secure, and more comfortable daily life.
In order to achieve such a society, we would like to face the various problems that people are facing and move forward together to the next stage.

Department Overview
In Rakuten FinTech Group, we have a variety of FinTech services such as Bank, Credit card, Securities, Insurance, Rakuten Pay. FinTech services are extremely important to maintain our over 70 services called “Rakuten Eco-System”.

Position Details
Design, build, and operate data center facilities covering one of the largest users based on Japan to bring effectiveness and efficiency to the large-scale infrastructure.
- Operational Design / Change Management / Configuration Management / Incident Management / Operation Flow Creation.
- Planning of service strategy and service design in operation for each service level.
- Analysis of the current situation for organizing IT system operations.
- Operation improvement proposals and their execution based on indentation.
- Construction of necessary operation system and planning / planning of operation rules.
- Smooth negotiations and coordination with internal and external stakeholders.

Required skills and experiences

Basic qualifications

- 3+ years system maintenance and operation experience.-
- Logical thinking ability, flexibility and multitasking resistance.
- Aggressiveness and initiative.
- Excellent negotiation / communication skills with stakeholder.

Preferred qualifications

- Experience in system operation like Oracle, SQL, Unix and Linux.
- Experience in team leading or management.
- More than 3 years’ experience of developing backend applications.
- 1-2 years of development and implementation experience with Shell Script.
- Experience in finance business.
- RDBMS, App Server knowledge and experience.

Job Details

Employment typeFull-time
LocationTokyo, Japan
Apply fromAnywhere
Remote workPartial remote
Working hours9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
Holidays・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year
In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system.
Employee benefits・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system
Supplemental education and qualification support
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.
・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
OthersYou will be seconded to one of FinTech companies where you will be assigned.
This position is open position as Software Engineer within Rakuten Group.
Once you apply to this position, we will check your CV in whole FinTech Group, then we will let you know what positions are good fit with you.
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