Rakuten | Engineering Manager


Manager – Cloud Platform Services Department (CLSD)

    Engineering Manager|Rakuten
    Engineering Manager|Rakuten
    Engineering Manager|Rakuten

Job Summary


Japan, Tokyo
Partial remote
Apply from Anywhere

Language requirements

English: Business
Japanese: Not required

Key skills

  • Leadership

Job Description

Job role

Engineering Manager

Job description

Department Overview
Rakuten Group has 70+ services. Linking these diverse services through a common membership and loyalty program, Rakuten has created one of the world’s most unique and robust ecosystems.

Technology Platforms Division (TPD) mission is Rakuten Cloud and Ecosystem Platform which delivers Core Value to Rakuten Group Service growth acceleration.
Ongoing initiative and growing and maturing as new request coming.

We build and operate robust infrastructure platform that empowers Rakuten's businesses around the world , and provides our Identity Platform (Rakuten ID) customer registration, authentication, profile management, preferences and consent management across multiple businesses worldwide.
We are based in Japan, India, US and EU, and we have over 1300 members from various regions to accelerate the Rakuten ecosystem.

The CDN Group provides Security and Image Delivery features to development teams throughout Rakuten by developing our own platform and leveraging third party vendor services as well.

You will have the opportunity to work on mission critical services at a large, enterprise level scale. Our services must maintain a high quality while handling a tremendous amount of load.

Furthermore, you will have opportunity to improve your domain knowledge around cloud security and media related services.

Why We Hire
Rakuten Group, Inc provides services to millions of users and is expanding rapidly. We are looking for a Manager to lead an engineering team that is responsible for building and operating security and media related services. The role will be a combination of technical and management responsibilities, helping grow the members, advising on technical solutions, and managing customer side expectations and requests.

- Drive technical vision, strategy, and architecture of the group
- Manage and grow a team of application engineers, and developing future leaders
- Stakeholder management of customer and other technical teams to establish priorities and achieve the goals
- Improve development process, with a focus on regular high-quality releases that align with our business priorities
- Advising the team on selection of open source and third-party tools and platforms to increase our development efficiency and improve our technology and product offerings
- Influence and align across functional teams and stakeholders on priorities and milestones and roadmap
- Stay updated on market trends, and position yourself to establish new future trends
- Budget planning and management
- Own the overall multi-vendor CDN strategy to best utilize third party offerings as well as our own first party solutions

Required skills and experiences

Basic qualifications

- Previous leadership and management experience of a large engineering organization (at least 10, ideally 20+ members)
- Outstanding people manager with the ability to influence and grow direct, indirect reports and peers
- Ability to manage multiple initiatives and priorities in parallel
-Customer-focused & product oriented mindset
- Track record of mentorship at a distinguished engineering company, and development of engineering management best practices
-Self-reliant, good problem solver, results oriented
- Exceptional written, oral, interpersonal, and presentation skills and an ability to build strong working relationships with senior management and other teams

Preferred qualifications

- Knowledge of cloud security industry standards, concepts, and best practices
- Knowledge of media delivery industry standards, concepts, and best practices
- Prior experience working on a cloud security or media delivery service

Development environment

Team structure:
We are a growing team with about ten members in total located in Tokyo and India. We communicate primarily in English.

Manager: 1 Person
Vice Manager: 1 Person
Members: 10 (8 in Japan, 2 in India)

Most of the team members have multiple years of experience, while a few joined as entry level.

Infrastructure :
- Docker
- Linux
- Virtual Machines

Programming Languages :
- Python
- Bash
- Varnish Cache Language (VCL)

Job Details

Employment typeFull-time
LocationRakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo158-0094
(1 min walk from Futakotamagawa Station on the Denentoshi Line)
Apply fromAnywhere
Remote workPartial remote
Working hours9:00am - 5:30pm (Every Monday, work hours are from 8:00am to 4:30pm due to morning meeting)
Holidays・2 days off per week (Saturdays, Sundays, and national holidays are holidays)
・10-20 days of annual paid vacation (the minimum number of days is the number of days granted after six months of employment)
・120 days off per year
In addition, year-end and New Year vacations, paid vacation, congratulation or condolence leave, maternity and paternity leave, etc.
*Once a year, you can take 9 to 12 consecutive holidays by using the long vacation (Success Vacation) system.
Employee benefits・Commuting allowance
・Housing allowance
・Health insurance
・Employee pension insurance
・Unemployment insurance
・Workers' accident compensation insurance
・Retirement allowance system
Supplemental education and qualification support
・English learning support (in-house TOEIC(R) test IP test, English conversation, etc.)
・Career challenge system (challenge the department of your choice)
・Job return system (rehiring system for those who retired due to marriage, childbirth, nursing care, etc.), etc.
・Stock Option Plan
・Cafeteria system with three free meals
・LILO Club (preferential treatment at sports clubs, accommodations, leisure facilities, movie theaters, etc.)
・LILO Club (sports clubs, lodging, leisure facilities, movie theaters, etc.) (Running, mountain climbing, cooking, etc., part of the expenses paid by the company)
・Reward system
・Free English conversation lessons by native English speakers
・Support system for certification acquisition
・Qualification support system, etc.
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