Manager – Cloud Platform Services Department (CLSD)

Job Role

Engineering Manager

Job Description

Department Overview Rakuten Group has 70+ services. Linking these diverse services through a common membership and loyalty program, Rakuten has created one of the world’s most unique and robust ecosystems. Technology Platforms Division (TPD) mission is Rakuten Cloud and Ecosystem Platform which delivers Core Value to Rakuten Group Service growth　acceleration. Ongoing initiative and growing and maturing as new request coming. We build and operate robust infrastructure platform that empowers Rakuten's businesses around the world , and provides our Identity Platform (Rakuten ID) customer registration, authentication, profile management, preferences and consent management across multiple businesses worldwide. We are based in Japan, India, US and EU, and we have over 1300 members from various regions to accelerate the Rakuten ecosystem. The CDN Group provides Security and Image Delivery features to development teams throughout Rakuten by developing our own platform and leveraging third party vendor services as well. You will have the opportunity to work on mission critical services at a large, enterprise level scale. Our services must maintain a high quality while handling a tremendous amount of load. Furthermore, you will have opportunity to improve your domain knowledge around cloud security and media related services. Why We Hire Rakuten Group, Inc provides services to millions of users and is expanding rapidly. We are looking for a Manager to lead an engineering team that is responsible for building and operating security and media related services. The role will be a combination of technical and management responsibilities, helping grow the members, advising on technical solutions, and managing customer side expectations and requests. Responsibilities: - Drive technical vision, strategy, and architecture of the group - Manage and grow a team of application engineers, and developing future leaders - Stakeholder management of customer and other technical teams to establish priorities and achieve the goals - Improve development process, with a focus on regular high-quality releases that align with our business priorities - Advising the team on selection of open source and third-party tools and platforms to increase our development efficiency and improve our technology and product offerings - Influence and align across functional teams and stakeholders on priorities and milestones and roadmap - Stay updated on market trends, and position yourself to establish new future trends - Budget planning and management - Own the overall multi-vendor CDN strategy to best utilize third party offerings as well as our own first party solutions

Required skills & Experience